Conditions of Use

GENERAL TERMS

BY PLACING AN ORDER, YOU AGREE TO ALL TERMS OUTLINED IN OUR "TERMS AND CONDITIONS" AND SHIPPING POLICIES.

PAYMENTS: Payments are accepted by Visa, MasterCard, PayPal or Money Order for customers in the United States and Pay Pal or Money Order for customers outside the United States. Under certain circumstances, checks will be accepted, and then only with prior authorization. Payment by check will delay shipping of the order until the check has cleared. This may take up to 7 days after the check is received. All orders must be paid in full before they will be shipped.

CUSTOM PRODUCTS: When ordering a custom product it is the customer's  responsibility to verify that all dimensions and sizes requested are accurate.

Custom items are not returnable and require deposit.

NOTE: Your credit card may be charged though our Orders Department in advance of shipping when an order with custom options/ items is placed. There would then be a second charge for the shipping costs.
Since many of our products are Custom-Manufactured this payment system does fall within the terms of Visa and Mastercard.


"Visa and Mastercard transactions for custom-ordered merchandise may be deposited on or after the order date - if the merchant has informed the customer that he will be billed prior to shipping."

Also, a deposit may be required for large custom orders. It will be noted on the quotation if a down payment is required.

DECLINED CREDIT CARDS: If your Credit Card is declined we will Email you. You will have 5 days to either give us another Credit Card number or to make other payment arrangements. After 5 days your order is subject to cancellation.

If a Credit Card is declined, we reserve the right to add a service charge of up to $10.00 to the order to cover administrative costs. 

Second Party Charges: These are credit cards with a  Bill To name and mailing address different than the Ship To name and address. We may request verification from the actual card holder.
The person placing the order will have soul responsibility for the payment of theses charges, any such charges resulting in Charge Backs will be reported as Credit Card Fraud to the local authorities.
We have the right to refuse such orders.

SHIPPING: Our shopping cart is not set up to calculate Shipping & Handling charges at the time an order is placed. We will be happy to estimate the shipping charges for you upon request. Please be sure to include your zip code along with the items you wish to order if requesting this information before placing an order.

CREDIT CARD CHARGE BACKS: Any person who uses a Credit Card on our site and places an order, is doing so with the FULL KNOWLEDGE of our Terms and Policies.
This includes acceptance of ALL shipping charges, not ONLY the estimate given.
Any person claiming a Charge Back to the Credit Card Bank, will be in violation and will be reported as Credit Card Fraud to the local authorities.
We do NOT take Charge Backs lightly, and will use the full extent of the law to recover losses, including but not limited to, Lawyers Fees, and Banking Fees.
Our suggestion is to keep ALL receipts of your online transactions.
Charge Backs are not accepted for loss or damage of an order.  All orders are insured, so these claims will be handled by our office.

REFUSED ORDERS OR CANCELED: If you refuse a shipment for any reason, you will be responsible for all shipping costs and return shipping costs. A 20% restocking fee will also be charged.  If you cancel an order paid by Pay Pal there will be a 30 cent charge for that transaction that will NOT be reimbursed.

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All prices quoted on this site are Wholesale Prices and are subject to change without notice. No portion of this website may be reproduced by any means without written permission All Crate and Mold designs and concepts are Patent Pending, and may not be copied or our methods used for the QuickLine ™ Soap Molds And QuickCut ™ Cutters, QuickLine ™ and QuickCut ™ are Trademarks of For Crafts Sake.

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